Communication Skills 09/24/24 - 09/26/24
Facilitated and taught by Lois Hall, Access to Leadership
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Name:
Communication Skills 09/24/24 - 09/26/24
Date:
September 24, 2024
Time:
9:00 AM - 10:30 AM PDT
Website:
http://www.sdeahr.org
Registration:
Register Now
Event Description:
The purpose of this workshop is to better understand and apply the principles of non-defensive communication in the workplace. Topics include: the causes and impact of defensiveness; the "defensiveness chain;" appropriate messages; the power of words; the types of listening; including empathetic listening; and creating a listening inventory.