Communication Skills 11.14.18
Facilitated and taught by Lois Hall, Access to Leadership
Name:
Communication Skills 11.14.18
Date:
November 14, 2018
Time:
9:00 AM - 12:00 PM PST
Website:
http://www.sdeahr.org
Registration:
Register Now
Event Description:
The purpose of this workshop is to better understand and apply the principles of non-defensive communication in the workplace. Topics include: the causes and impact of defensiveness; the "defensiveness chain;" appropriate messages; the power of words; the types of listening; including empathetic listening; and creating a listening inventory.