Communication Skills 11.29.21 and 12.1.21
Facilitated and taught by Lois Hall, Access to Leadership
*You will be required to "register" through Zoom (the webinar application) in order for us to verify your attendance (and send you follow up information). Please do a test log-in to the meeting at least 30 minutes before the scheduled start if you have never used Zoom for webinars.
Name: Communication Skills 11.29.21 and 12.1.21
Date: December 1, 2021
Time: 9:00 AM - 10:30 AM PST
Registration: Register Now
The purpose of this workshop is to better understand and apply the principles of non-defensive communication in the workplace. Topics include: the causes and impact of defensiveness; the "defensiveness chain;" appropriate messages; the power of words; the types of listening; including empathetic listening; and creating a listening inventory.