It is difficult, if not impossible, to think of a relationship of any type that does not encounter disagreements at one time or another. Unless relationships can withstand the stress involved in their inevitable conflicts, and manage them productively, they are not likely to endure. This can be counterproductive to the achievement of goals. Using the Thomas-Kilmann Conflict Instrument, individuals will identify their preferred approach to dealing with conflict, learn conflict management skills, understand the five basic styles for handling conflict, and implement conflict resolution steps which assist in preserving relationships.
*You will be required to "register" through Zoom (the webinar application) in order for us to verify your attendance (and send you follow up information). Please do a test log-in to the meeting at least 30 minutes before the scheduled start if you have never used Zoom for webinars.